Effective Date: August 1, 2023

1. Introduction

Welcome to The Bros Studio (“we,” “us,” or “our”). Your privacy matters to us, and we’re committed to handling your personal data with care and transparency. This Privacy Policy outlines how we collect, use, protect, and share information when you interact with our website, thebros.studio (“Website”), or purchase any of our digital products, creative assets, or publishing resources.

2. Data Controller

The Bros Studio is the data controller responsible for your personal information. If you have any questions or concerns about how your data is handled, please reach out to us using the details below:

Business Name: The Bros Studio
Email: support@thebrosstudio.com

3. Data We Collect

We collect information that helps us provide and improve our services. This includes:

• When you create an account: Your name, email address, and password.
• When you make a purchase: Your name, email, billing address, and payment details (processed securely via third-party payment platforms).
• When you subscribe to updates: Your name and email address.
• When you reach out to us: Any personal details you provide through messages or forms.

3.1 Types of Data

Personal Information: This includes identifiable data like your name, contact details, and payment info.

Non-Personal Data: Such as device type, browser version, IP address, and general usage data.

Cookies & Tracking Tools: These help us improve your browsing experience. See our Cookie Policy for full details.

4. How We Use Your Information

We use the data you provide for the following:

• To deliver and manage services: Fulfilling orders, account setup, customer support, etc.
• To improve our platform: Enhancing the performance and design of our Website.
• To communicate: Sending order confirmations, updates, and marketing emails (only if you opt in).
• To meet legal obligations: Keeping accurate records for tax and audit purposes.

5. Legal Grounds for Processing

We rely on these lawful bases:

• Contractual need: To process purchases and provide services.
• Legitimate interests: To grow and improve our business (while respecting your privacy rights).
• Consent: For optional features like newsletters or marketing.
• Legal obligation: When required by law to store or disclose certain information.

6. Who We Share Your Data With

We do not sell or rent your data. We may share it under these conditions:

• Service Providers: Including payment processors, hosting partners, and email platforms, who help us operate our business.
• Legal Compliance: When legally required to disclose information.
• Business Transitions: If The Bros Studio undergoes a sale, acquisition, or restructuring, your data may be transferred.

7. Data Storage & Retention

We store your data securely using up-to-date encryption and safety practices. We retain it only for as long as necessary to meet legal, contractual, and business obligations.

8. Data Protection Measures

We’ve implemented both digital and physical safeguards to prevent unauthorized access, loss, or misuse of your data. Still, no system is 100% immune to cyber threats, so we cannot guarantee absolute security.

9. Your Rights Under GDPR

If you’re based in the EEA or similar jurisdictions, you have the right to:

• Access your data
• Request corrections
• Request deletion
• Restrict how your data is used
• Transfer your data to another provider
• Object to processing
• Withdraw consent at any time
• To exercise any of these rights, contact: support@thebros.studio. We aim to respond within 30 days.

10. International Data Transfers

Since we operate from Vietnam, your data may be processed outside the EEA. We ensure such transfers comply with legal protections and safeguards aligned with global data standards.

11. Children’s Privacy

Our services are intended for users aged 16 and up. We do not knowingly collect data from individuals under 16. If we become aware of such collection, we’ll remove the data immediately.

12. Updates to This Policy

This Privacy Policy may be updated to reflect changes in our services or legal requirements. Any major revisions will be posted on this page, and your continued use of the Website implies acceptance of those updates.

13. Contact Us

For any questions about this Privacy Policy or your data:

Email: support@thebrosstudio.com

By using our Website, you confirm that you’ve read, understood, and agreed to how your data is managed as outlined above.